To All Our Valued Partners,
Haydon is continuing to monitor the COVID-19 information coming out at the local, state and federal levels.
As Haydon operations are part of the “Critical Manufacturing Sector”, our workers are a critical component in maintaining the essential operation of construction sites and construction projects across the country. Although we are operating all three of our manufacturing plants, it is not without delays due to a reduced workforce and reduced logistics. We will strive to deliver your product on time. In case of any delay we will contact you personally. Your customer service team can be reached remotely in case of emergencies.
Our operations will continue; however, employee safety has and will continue to be our number one priority. We have sent the majority of our office employees to work from home. We have staggered our production shifts to ensure proper distancing. We have increased the availability of hand sanitizer in strategic locations where workers are required to be on site. We have put restrictions in place on business travel and office visitors. Drivers are to stay in their vehicles on all drop off/pick ups.
We want to ensure business continuity to the highest level as possible. We are in solidarity with you and will support you as much as possible, without compromising the safety of your employees and ours.
Please continue to notify us of any changes in your company operations so that collectively, we can continue to do business together in a safe manner. These are inclusive but not limited to:
1.Hours of operations: Will you have a delayed opening, or will your company be closing?
2.Has your company made new shipping hours and regulations?
3.If your company has pending orders, please confirm they will be open for delivery and none of the above issues are a concern.
These are challenging times, but we can face them through enhanced solidarity. In the coming days and weeks, we will continue to monitor the situation closely and to adjust our policies and provide updates as needed. We are confident that we are doing the right thing and that we will come out of this situation stronger.
Should you have any questions, please contact us at 1-800-242-9366.
Haydon appreciates your continued business and will work with you to address any challenges your business may face throughout this crisis.